COVID-19 TEMPORARY POLICIES AND PROTOCALS
UPDATED September 12, 2022
Thank your for your patience! We are getting back to “normal” on many fronts, to improve our service to you! Here are the updated policies and procedures. I am sure that there will be more in the days and weeks to come.
Our physical office will reopen to the public BY APPOINTMENT ONLY.
- AFFORDABLE HOUSING appointments can be made by accessing our automated appointment calendar at this address: https://calendly.com/housingquest/1-on-1-customer-service?month=2022-09 or by calling us at 609-786-1100, ext. 300.
- COMMUNITY MANAGEMENT appointments can be made by calling us at 609-786-1100, extension 309.
Proper masks are required for all appointments. If you have been diagnosed with, or have had symptoms of COVID-19 during the past 5 days, we ask that you delay your appointment until such time as you have tested negative for COVID-19 & have had no symptoms for at least 5 days prior to your appointment.
Changes in our policies can and will change as the status of COVID-19 continues to fluctuate in our area.
In the meantime, we are responding to messages that are left by phone and, of course, we are responding to the many emails that we receive on a daily basis. We have increased our staff and relocated many back to the office, so that calls will be answered more quickly.
We continue to accepts Preliminary Applications without a signature. Simply download and complete the form, save it to your computer, and then email it back to us.
Random selections (AKA lotteries) of applicants will continue online, since we have found that more folks can attend. As with the in-person lotteries, you do not have to attend and attendance has no impact on the status of your application.
Please stay safe!